• AbsoluteChicagoDog@lemm.ee
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      2 hours ago

      What is “trying to” open source though? Make the GitHub repo public, include the database schema, and you’re done.

      • lepinkainen@lemmy.world
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        1 hour ago

        Startups like this aren’t known for their robust infrastructure design.

        It’s most likely running on some weird unicorn setups no-one has bothered to document.

        • fluxion@lemmy.world
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          28 minutes ago

          Fear of embarrassing code is often a factor too. Amazing how coding standards instantly improve across the board the moment you realize people outside of dev might be scrutinizing what you’ve been shipping to customers.

      • ipkpjersi@lemmy.ml
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        42 minutes ago

        Likely they have proprietary or otherwise private information they want to clean out first, or they want to make it more presentable or documented.

        I agree I’m not a fan of the “trying to” phrasing either.

  • conciselyverbose@sh.itjust.works
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    7 hours ago

    This should be a standard requirement for abandoning an internet reliant product (with all IP and internal documentation released and becoming public domain in the event of a bankruptcy, and keys handled by some consumer protection agency capable of facilitating community projects working to unlock them for owners).

    But questionable value of the product aside, the fact that they’re making the effort to not be assholes and try to do what it takes to give their costumers’ products the life they can is better than most, so they deserve credit for that.

    • SlopppyEngineer@lemmy.world
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      6 hours ago

      Electronic products and software should get a “at least supported until” label on the packaging and legally obligated to keep the servers running until that time.

      • ExcessShiv@lemmy.dbzer0.com
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        5 hours ago

        The company behind this robot is going bankrupt, which is why support ends and they stop working. This law would do nothing in this case because the company seizes to exist.

      • conciselyverbose@sh.itjust.works
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        5 hours ago

        Only if there’s an absolute bare minimum they’re allowed to choose of 5-10 years after the last device/software is sold.

        And even then, I still think they should be required to unlock devices (and software DRM bullshit/APIs to re-implement server components) to allow people who want to maintain them themselves.

  • TimeSquirrel@kbin.melroy.org
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    6 hours ago

    I just don’t get it with these proprietary cloud connected devices. Do people just not realize that keeping server infrastructure running for free after a product is sold is not in a company’s best profit-seeking interests (maybe they don’t even think about how things on the Internet actually work, I dunno)? I thought of this almost fifteen years ago when I started seeing smart thermostats. There should always be an option to go local, even if it requires the consumer to acquire a skillset in IT. Maybe we can start working things like that into right to repair legislation if it isn’t already.

    • Toes♀@ani.social
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      4 hours ago

      I once had a tech support ticket for a computer not turning on. When I checked it out, they had connected a power bar to itself. This 40yr old man genuinely didn’t understand why that wouldn’t work.

    • Usernameblankface@lemmy.world
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      4 hours ago

      Most people don’t think about how things work. I’d guess that most customers thought all the smart features were internal and the Internet connection was just an arbitrary requirement

      • D_Air1@lemmy.ml
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        2 hours ago

        Exactly. Another example of people who are on forums like this are worlds apart from people who know quite literally less than nothing about computers.

  • viking@infosec.pub
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    7 hours ago

    Using some creepy robot with a proprietary algorithm to provide “emotional support” to children sounds like a good thing to go out of business.

        • 9bananas@lemmy.world
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          1 hour ago

          it’s about being able to read emotions:

          a large portion of autistic people have trouble reading emotions in others.

          that’s why they’re often drawn to things like books, comics, animated content, theater, and, like in this example, robots that clearly express their emotions.

          speaking for myself (diagnosed ASD), it’s the ambiguity that bothers me more than anything. i like it when things are nice and clear, neatly organized, and generally don’t require a lot of attention to interpret.

          interpreting the environment is taxing enough, adding a lot of emotional interpreting on top can quickly get overwhelming, which leads to poor mood, performance, and ultimately just straight-up headaches…again, this isn’t a hunch, it was part of the ASD diagnostic test.

          so i can imagine how much easier it is for kids with similar problems to relate emotionally to something that shows it’s emotions in clear, easily recognizable ways, rather than having to guess constantly. that constant guessing gets real tiring, real quick…

    • Jesus_666@lemmy.world
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      6 hours ago

      No, there is no punctuation missing, the headline writing style is just hurting comprehensibility. I’ll expand it a bit.

      “A startup, which is set to brick an $800 kids’ robot, is trying to open-source it first”

      • Greg Clarke@lemmy.ca
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        5 hours ago

        Cheers, I can read and comprehend the original headline now. I’m Australian so English isn’t my first language, at least that’s my excuse.