So 4.5 is bad in both of those scenarios? So how is the number of people having rated matter?
Personally I always look further than the AVG number anyway. As other commenters have said none of this means anything if you don’t check negative reviews for reoccurring issues.
Knowing the volume provides extra insights. If nothing else, at least when glancing at the list of search results, knowing the volume can allow a slightly faster zero in on the items to dig deeper.
So 4.5 is bad in both of those scenarios? So how is the number of people having rated matter?
Personally I always look further than the AVG number anyway. As other commenters have said none of this means anything if you don’t check negative reviews for reoccurring issues.
Could be:
Or
Knowing the volume provides extra insights. If nothing else, at least when glancing at the list of search results, knowing the volume can allow a slightly faster zero in on the items to dig deeper.