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Nemeski@lemm.ee to Technology@lemmy.worldEnglish · 10 months ago

Most consumers hate the idea of AI-generated customer service

www.techspot.com

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Most consumers hate the idea of AI-generated customer service

www.techspot.com

Nemeski@lemm.ee to Technology@lemmy.worldEnglish · 10 months ago
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A majority (64%) of 5,728 people surveyed by Gartner in December 2023 said they would prefer companies not to use AI in their customer service. Additionally, 53%...
  • MeatsOfRage@lemmy.world
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    10 months ago

    How is 2 minutes with a chat bot half of someone’s life?

    • dactylotheca@suppo.fi
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      10 months ago

      We humans sometimes use a rhetorical device called “hyperbole” where we use exaggeration to emphasize our point, and it’s usually not meant to be taken literally. Welcome to the planet, hope you enjoy your stay.

      • MeatsOfRage@lemmy.world
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        10 months ago

        Yes but the point you’re trying to get across is this is a huge amount of effort when it’s really trivial.

        • UltraGiGaGigantic@lemm.ee
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          10 months ago

          While I wish you a happy and healthy life, I do hope you get to experience the joys of the US Healthcare system some day to broaden your limited horizons.

          Guess I’ll die.

        • dactylotheca@suppo.fi
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          10 months ago

    • DominusOfMegadeus@sh.itjust.works
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      10 months ago

      It’s cumulative dude

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