This is probably just a lack of fundamental understanding on my part but some communities I want to subscribe to; I’ll hit the sub button, it won’t change status for a while, I’ll refresh and it’ll say “Subscribe Pending”

A couple communities have been stuck like this for a day or so now. But other communities I’ll mash the sub button a bit more then it’ll switch over to “Joined”

Can communities be setup such that subscribers have to be approved by a comm mod or has my subscription request fallen into the void on the backend somewhere and I should try to subscribe again?

Thanks for any clarifications about this!

  • Slashzero@hakbox.social
    9·
    1 year ago

    Hey there! I believe this is just server load related. If you leave the page alone, it will eventually change to ✅ Joined. That has been my experience at least.

    Just a wild guess, because I haven’t looked at the code / implementation yet in GitHub, but It’s very possible they use a message queue to store subscription requests for processing. That is what the observed behavior would lead me to believe at least. If that’s not the case, the delayed sub would be complete server delay while the request is processing…

      • Slashzero@hakbox.social
        3·
        1 year ago

        No problem. Man, I should really log off… this totally is indistinguishable from reddit and I might end up spending the entire day here at this rate.

        • Torty@beehaw.orgOP
          1·
          1 year ago

          Ah man that sucks. I took your feedback back to the home instance and dropped a post in the local support comm

          https://beehaw.org/post/491408

          Maybe someone will be able to get it squared away so you can get your creds fixed 🤞🙏

          • Slashzero@hakbox.social
            1·
            1 year ago

            I did not get any emails from beehaw.org. It was also around the time of that email bug where rejected user emails were not getting sent out, and users ended up in a banned and unactionable state.

            • Lionir [he/him]@beehaw.org
              3·
              1 year ago

              Oh god, that’s a while ago. What was your username? I’m willing to dig through the big application queue we have, I suppose…

              • Torty@beehaw.orgOP
                4·
                1 year ago

                What a based mod.

                Sorry for making work for you. 😅

                Thank you for your help! 🙇‍♂️

              • Slashzero@hakbox.social
                3·
                1 year ago

                Hi @Lionir@beehaw.org ! So, I was able to get beehaw.org to send me a reset password email. The problem is, when I use the link and put a new password in, clicking the save button results in a forever spinning loading button.

                Seems like there might still be some issues with emails getting sent out. If you check the lemmy logs, you might see a timeout for my save.

                You could also check the /admin view and see if my user is there under the banned list? When I didn’t have mail working on my new instance, someone signed up and went immediately to the banned list.

                Sorry to create work for you, but it would be awesome to finally be able to log in to beehaw.org.

                • Lionir [he/him]@beehaw.org
                  3·
                  1 year ago

                  It sent your password reset email just fine… I can see you were also approved and should’ve gotten an email for that. Are you trying to put a password that is more than 60 characters long?

              • Slashzero@beehaw.org
                3·
                1 year ago

                @Lionir@beehaw.org,

                I tried to reset my password one more time. It worked! I’m finally able to log in to beehaw.org!

                The key was that I couldn’t reset my password on my iPad in any browser (Chrome, Safari, or Firefox) either. But I tried the reset password flow one more time on my phone, and it suddenly worked. I’m not sure why Safari on an iPhone would work but Safari on an iPad or MacBook Pro would not. 🤷🏻‍♂️

                Wait… perhaps it could have something to do with cookies? Now that I’m logged into beehaw.org, I can’t log in to other instances in another tab anymore. Worth some investigation.

                Anyway, thank you for your help! Very much appreciated.

  • yaspora@baraza.africa
    4·
    1 year ago

    I’m noticing the same thing for some (but not all) subscriptions to communities on other instances. I’ll try retrying for some of them though, hadn’t considered it.

  • ScottE@lemmy.world
    2·
    1 year ago

    I’ve been wondering about this too - sometimes it subscribes immediately, sometimes it gets stuck pending. Hopefully the pending ones work themselves out per the other comments…