A majority (64%) of 5,728 people surveyed by Gartner in December 2023 said they would prefer companies not to use AI in their customer service. Additionally, 53%...
I usually use the “cuss at the bot” method. Gets out my frustration ahead of time so i can be sweet with the human. Tho one time the computer hung up on my ass haha
Yup, it turns out you’ll often get more concessions from a support agent if you can manage to sound both angry at the problem and happy to work with the customer support rep to resolve it.
I usually use the “cuss at the bot” method. Gets out my frustration ahead of time so i can be sweet with the human. Tho one time the computer hung up on my ass haha
Also surprisingly effective.
Yup, it turns out you’ll often get more concessions from a support agent if you can manage to sound both angry at the problem and happy to work with the customer support rep to resolve it.
Might not have been speech detection, might have been a call center agent with a sound board
Tha poor fucker…“I wanna talk to a human”…“you are beep boop”
Sound board? I don’t know what that means. Can they press buttons and computer vooice prompts pop up?
Yeah or something similar.
Oh. Well i hope i didn’t yell at a person. Nothing for it now
Who is your daddy and what does he do?
https://youtu.be/Ty5mhviiJoQ?si=yh-bqWHqMwRXLfIt